How long does shipping take?

As we ship our products though Auspost, the current shipping info is below:

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.


Under normal circumstances we aim for:

Standard shipping:

Same state: 2–5 business days

Interstate (metro to metro): 3–6 business days

Express Shipping:

Same State: Up to 2 business days

Interstate: Up to 4 business days

*We ship from Gold Coast, QLD.

How much is shipping?

Standard shipping: $6 under $90. All orders over $90 get free standard shipping.

Express: $12.50


New Zealand

Standard Shipping: $15

Express Shipping: $25

Do you ship Internationally?

We ship to Australia and New Zealand.

Do your products contain any Parabens or Sulphates (SLS)

Our products do not contain any Parabens or Sulphates (SLS)

How should I store my frasé skin products?

We recommend that you store all products in a cool, dry area, and always under 30 degrees celcius

Do your products have anti-ageing benefits?

Frase Skin products contain great ingredients aimed at aiding problems such as fine lines and wrinkles.

Are your products safe for all skin types?

We have tried our best to keep our products safe for all skin types. But it is recommended if you have sensitive skin to patch test first to see how your skin reacts.
If any issues occur, please let us know.

How often should I use the products?

Mask : 2-3 times a week

Cleanser: Twice daily (AM and PM)

Moisturiser: Twice daily (AM and PM)

Are your products Australian made?

Yes. All of our products are made in Australia.

Are your products animal cruelty free?

None of our products are tested on animals.

Are your products Vegan friendly?

All of our products are Vegan friendly.